Brian Miller is one of the most responsive and attentive business owners I have ever dealt with. Definitive has done an excellent job with all my Audio and visual needs. I highly recommend them.
Brian and Definitive Technical set up the entertainment system at one of our lakefront rentals several years ago. He has always provided prompt, efficient, and reliable service whenever we have needed him…..so we can highly recommend them!
I have known and worked with Brian for the last 12 years. We built a new home in 2003 and used a different contractor during that build. Unfortunately that contractor did very sub standard work. Brian single-handedly re-implemented a state of the art home automation system having to re-work much of what was done in the past. Brian’s work was and is impeccable, his attention to detail and thoughtful approach to designing what we needed was exactly what we needed. We now use Brian exclusively for all home automation (Control4), audio visual, surveillance, and monitoring. Brian is responsive, professional, and customer focused. I have and will continue to recommend him and Definitive exclusively to all my friends and colleagues in the Tahoe area.
Seamless Service! We have enjoyed rapid replies to communication, customized options per property, attention to detail, and world class service. 100% satisfaction for ten years over multiple properties! We are happy to recommend Definitive for installation and ongoing maintenance.
Urgent audio-visual issues were reported in a few of the private residences at our Resort, during our busy Holiday season.
I was very impressed with Definitive’s quick response and professional diagnosis of the issues and how Brian offered a temporary work-around solution to get us through the Holidays. I feel very comfortable having Brian engage with our Owners directly, because of his courtesy, friendliness, and professionalism. He is now my first call and he is highly recommended!
Working with Brian of Definitive has been a real pleasure.
He was extremely knowledgeable in helping me both at my office and home. I use Control 4 at work to control our security, lighting, heat, and even our window coverings – all from one spot, but usually automated. If we leave the lights or heater on, I can check on them and turn them off using our phone. At home, I use Control 4 to control all of audio and video controls as well.
Brian helped me choose the right equipment, without being pushy.
His prices were better than fair. He was always on time and a great communicator. If you need someone to set up your A/V equipment and get your home or office automated, give Brian at Definitive a call. You won’t be disappointed.